January iPod Winner Announced
February 7, 2008 | Leave a Comment
Congratulations to Bart Allan of Vancouver, Canada! Bart is the winner of our iPod shuffle givaway contest. Bart will be receiving his brand new silver iPod shuffle shortly.
If you haven’t already, it is not to late to enter our February contest for your chance to win a $25 iTunes gift certificate by entering your email address below. Full contest details are available here.
The email list is handled by a 3rd party (FeedBurner) and will only be used for subscriptions to our RSS feed and entry into this and future contests. Your email address will never be displayed publicly on MacSupport, nor sold for any other uses.
Win an iPod shuffle
December 30, 2007 | 18 Comments
This Contest is Now Closed

As a thank you to our regular website visitors for another great year here at MacSupport we are giving away an Apple iPod shuffle 1GB MP3 Player to one lucky RSS email subscriber.
To qualify for the drawing simply enter with your email address using the form below by January 31, 2008. One entry will chosen at random from all entries received on February 1, 2008.
The contest is to thank our active and loyal visitors and will be the first of many contests we will be holding this year. The winner is able to choose which colour they prefer.
The email list is handled by a 3rd party (FeedBurner) and will only be used for subscriptions to our RSS feed and entry into this and future contests. Your email address will never be displayed publicly on MacSupport, nor sold for any other uses.
Terms and Conditions
* Void where prohibited or restricted by law.
* You must be 18 years or older in order to enter the drawing
* Only one entry is allowed per eligible individual, multiple entries will be disregarded.
* One entry will be selected at random February 1, 2008.
* The winner will be notified via email using the email address they subscribed with.
* Winners must respond to the winner notification email within 3 days with their shipping address and telephone number. If no response is received within this time period another winner will be selected randomly.
* MacSupport reserves the right to substitute any prize with a prize of equal or greater value, if the advertised prize becomes unavailable.
* By accepting the prize for this contest the winner agrees that MacSupport may post his/her name on our website and in any an all media, including future advertising or publicity, without further consideration or compensation, unless prohibited by law.
* By accepting their prize, the winner agrees that MacSupport, affiliated merchants and all officers, directors, employees, representatives and agents of MacSupport, will have no liability whatsoever for, and will be held harmless by winner for any liability for any injury, loss or damages of any kind, to winner or other persons, including (without limitation) injuries, loss or damages arising out of or relating to death, and, injuries, damages or losses to property, due in whole or in part, directly or indirectly, from the acceptance, possession, user or misuse of the prize or participation in this giveaway.
* MacSupport reserves the right to update our contest terms and conditions at any time.
Happy Holidays from MacSupport!
December 24, 2007 | Leave a Comment
MacSupport would like to take a moment to send our warmest wishes to our readers from around the world during this holiday season. We hope everyone has a happy and safe Christmas and New Years with your family and friends.
MacSupport will resume regular publishing on January 2nd, 2008.
Scott Dawson, Editor
Macintosh Consultants Wanted
December 20, 2007 | Leave a Comment
MacSupport is in the process of expanding our Apple Consultants Listings page. If you are a Canadian Macintosh Consultant and would like to have your business featured on our listings page please leave a comment with your correct email to this article and we will be in touch with further information. You can also contact us directly for more information.
Clients of Macintosh Consultants are also encouraged to recommend consultants you work with that you think would like to be included our listings as well.
For Those That Must…VirusBarrier
December 3, 2007 | Leave a Comment
First., let me stand upon the soapbox.
In my Mac help company, we believe that Mac viruses are inevitable. You know Apple is planning for them, the constant stream of security updates lately tells me so. Someone, somewhere, is going to figure out that the typical Mac user makes a bit more money than the typical PC user, and aim directly at our demographic.
OK, off my soapbox now.
So, what is a Mac user to do? Well, if I may, let me suggest 2 options.
Option 1: ClamXav. This free application, well donationware (and yes, I did donate), does a pretty good job of sniffing out any virii lurking around, also spoofing emails and other baddies, though not malware at this point. Based on opensource antivirus databases that sometimes beat the commercial ones to the punch, its a nice addition to anyones toolbox.
Just don’t use the quarantine feature, its buggy. And everything, from updating the database to actually removing the virus, is manual. But hey, its cheap and effective.
Oh, and it doesn’t like Entourage at all. ESPECIALLY quarantine.
Option 2: VirusBarrier. Our tool of choice, VirusBarrier is a easy to use, powerful antivirus/spam tool. Much smarter than Clam, Intego’s VirusBarrier won’t destroy your email database, and its quarantine feature works just fine. It even includes a Windows app or us who have dual platform type Mac setups.
We like to set it up to run late at night, which is easy to do unlike Norton Antivirus, and you know, actually works. It also does automatic database updates and version upgrades.
Like all commercial antivirus, VirusBarrier will only update its database for a year before you must resubscribe to the service, or do it manually like with Clam.
So, no, right now we are safe, I get that. But if you deal with Windows clients, protecting them from a virus filled email your Mac ignored but their WinBox won’t might save your business.
We Remember
November 11, 2007 | Leave a Comment
Please find time the morning of November 11th to attend Remembrance Day Ceremonies in your area. The City of Vancouver’s 2006 Remembrance Day ceremonies will be held on:
- Sunday, November 11, 2007 at 10:10 a.m.
Cenotaph at Victory Square
West Hastings Street, between Cambie and Hamilton
These ceremonies, which include a wreath laying to honour those who gave their lives in the service of our country, will mark the 89th anniversary commemorating the First World War Armistice.
The prelude at the Cenotaph will begin at 10:10 a.m. with a performance by the Vancouver Bach Youth Choir. The official program begins at 10:30 a.m., followed by two minutes of silence at 11 a.m., and the placing of wreaths at the Cenotaph. A parade of veterans, ex-service personnel and the Canadian Armed Forces will then move west on Hastings Street and march past the saluting base at Seymour and Hastings, where Mayor Sam Sullivan will take the salute.
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In Flanders fields the poppies blow
Between the crosses, row on row,
That mark our place; and in the sky
The larks, still bravely singing, fly
Scarce heard amid the guns below.
We are the Dead. Short days ago
We lived, felt dawn, saw sunset glow,
Loved, and were loved, and now we lie
In Flanders Fields.
Take up our quarrel with the foe:
To you from failing hands we throw
The torch; be yours to hold it high.
If ye break faith with us who die
We shall not sleep, though poppies grow
In Flanders Fields.
- John McCrae
Community Forum Launched
November 6, 2007 | Leave a Comment
I am happy to announce the launch of the new Macsupport community forum. The Macsupport forum will focus on Mac help and discussions for those that have hardware or software issues. Please drop by for a look and register if you have a question to ask.
The forum has been designed with ease of use, navigation, searching capabilities and speed in mind. The MacSupport forum is focused on keeping things as easy to navigate and as unclutted as possible to aid you in finding the help you need, when you need it.
Visit the MacSupport forum for free support if you need assistance with your Macintosh computer.
